Utilities

Utility Management & Billing

Nexa Tensor utility-management services cover the complete data and billing workflow for electricity, water, gas and chilled-water / BTU applications.

Utility Management & Billing

What is included.

Final scope is confirmed after reviewing the existing site, technologies, stakeholder requirements and delivery constraints.

Meter-data ingestion and validation
Customer, unit and meter mapping
Tariff and billing configuration
Invoice and adjustment workflows
Move-in / move-out and account processes
Notifications, reports and audit trails

Operational value the service is designed to create.

Less manual billing work

Measured through agreed operational, data-quality, service and performance indicators.

More consistent meter-to-invoice flow

Measured through agreed operational, data-quality, service and performance indicators.

Better exception handling

Measured through agreed operational, data-quality, service and performance indicators.

Clearer customer visibility

Measured through agreed operational, data-quality, service and performance indicators.

Five stages from assessment to sustained operation.

1

Assess

Review assets, systems, data, users and business requirements.

2

Design

Define architecture, interfaces, controls, data model and acceptance criteria.

3

Implement

Install, configure, integrate and document the agreed solution.

4

Commission

Test data, alarms, controls, resilience and business workflows.

5

Operate

Train users, monitor performance and provide lifecycle support.

Designed to work with the wider operational ecosystem.

Depending on the project, the service can integrate gateways, meters, sensors, BMS controllers, databases, APIs, reporting tools, notifications and customer-facing applications.

Building systemsBACnet, Modbus and controller integration
MeteringM-Bus, pulse, LoRaWAN and cellular
SoftwareAPIs, MQTT, cloud and on-premise platforms
ReportingDashboards, Power BI and scheduled reports

Discuss a Utility Management & Billing project with our team.

Share your current systems, challenges, site type and required outcomes for an initial review.

Request a demo