Lifecycle Support

AMC, Preventive Maintenance & Support

Our AMC model covers both digital and field-layer health. The objective is to keep meter reading, BMS integration, gateways, dashboards and billing processes operating consistently after handover.

AMC, Preventive Maintenance & Support

What is included.

Final scope is confirmed after reviewing the existing site, technologies, stakeholder requirements and delivery constraints.

Preventive-maintenance schedule
Meter and gateway health checks
Communication troubleshooting
Software and database support
Backup and recovery checks
Issue tracking and service reporting

Operational value the service is designed to create.

Higher system availability

Measured through agreed operational, data-quality, service and performance indicators.

Fewer recurring data gaps

Measured through agreed operational, data-quality, service and performance indicators.

Faster issue resolution

Measured through agreed operational, data-quality, service and performance indicators.

Clear lifecycle ownership

Measured through agreed operational, data-quality, service and performance indicators.

Five stages from assessment to sustained operation.

1

Assess

Review assets, systems, data, users and business requirements.

2

Design

Define architecture, interfaces, controls, data model and acceptance criteria.

3

Implement

Install, configure, integrate and document the agreed solution.

4

Commission

Test data, alarms, controls, resilience and business workflows.

5

Operate

Train users, monitor performance and provide lifecycle support.

Designed to work with the wider operational ecosystem.

Depending on the project, the service can integrate gateways, meters, sensors, BMS controllers, databases, APIs, reporting tools, notifications and customer-facing applications.

Building systemsBACnet, Modbus and controller integration
MeteringM-Bus, pulse, LoRaWAN and cellular
SoftwareAPIs, MQTT, cloud and on-premise platforms
ReportingDashboards, Power BI and scheduled reports

Discuss a AMC, Preventive Maintenance & Support project with our team.

Share your current systems, challenges, site type and required outcomes for an initial review.

Request a demo